gold star Customer Feedback gold star

Here's a sample of comments from our customers. We've worked hard to earn their business and we'll do the same for you!

I'd give 10 stars if it would let me. After a tumultuous end to my senior year of high school, I finally completed my woodworking project (shuffleboard) and was excited to play on it before I left for college. I ordered some pucks and he shipped them quickly, but UPS shipped them all the way across the country. Charles went above and beyond and got me replacement pucks immediately. Highly recommend ZieglerWorld and look forward to purchasing more high-quality products.

Kenyon Geetings
Pella, IA

Ok, you have my attention. I received the custom shuffleboard table cover today. That was ridiculously FAST. Thanks much. It fits like a glove.

Charles K
Chesterfield, MO


I wanted thank you for the help you gave me today. You were very helpful and professional. I appreciate the help and suggestions given. I also want you to know, I really like your company. This is the second shuffleboard we have built and you and the people that work for you have always been very helpful , but with friendly patience.
Michael N.
Durango, CO

Got the pucks today and have played a few games with them already. Can’t tell you how happy I am with them. Just got a Brunswick table last week, which is a beautiful and professional table, however I have been getting a lot of plowing with the Brunswick pucks. Comparing side by side, the American pucks have way more of a bevel to them, and I have not seen any plowing at all. They just throw so much smoother and glide effortlessly even if there is a bare spot on the table.

I very much appreciate all of the information on your site, and Teresa was very helpful and quelled my apprehension about dropping another $175 for pucks that may not work with the assurance of your return policy. Also, you got them out and delivered to me before the weekend (I’ve got friends coming over tomorrow - the new pucks will get a LOT of use), for which I am also grateful.

Your company kicks ass!

Jeff C.
Freehold, NJ

We got our new shuffled board table delivered and installed a week ago. So excited to start playing and enjoying it but what a letdown when the pucks did not flow smoothly or constantly. The pucks would ‘plow’ in the table powder and come to an abrupt stop. There was literally no constancy and we were very disappointed. The table came with a set of standard pucks – no knowing the difference, I thought they would all be the same. I started looking up similar issues on shuffleboard forums and found out the puck quality and table powder quality can make or break your experience.

I found ZieglerWorld’s website and gave thought to ordering a new set of pucks. It was difficult to pull the trigger on this purchase but I’m so glad I did. It made ALL of the difference in the world. The game feels and plays the way it should now. Also, shout out to the quick service and delivery. I had the pucks within a few days. Also, I had a question and needed help after receiving my order and they emailed me back within an hour or so. Great company!!

David C.
New Port Richey, FL

Wow! You guys are awesome. I didn't expect them to ship out so soon.

I am so excited to get them and give the custom pucks to my husband. Don't think I will be able to wait until his birthday to give them to him! Thank you all for your help in designing the pucks and for getting them to me so quickly. I appreciate it. A special thanks to Teresa for all her help and guidance.

It has been a pleasure and a nice experience ordering these pucks. I will recommend your company to all my shuffleboard playing friends.
Dyan R.
Flint, MI

fast delivery! Item as described! Would buy from again! Thank you!
Chris P.
Livonia, MI

Will get all of our shuffleboard business!!
John S.
Martinez Lake, AZ

Great seller 5 Stars!!!!!
Joe C
Columbia, NJ

Dan S
Auburn Hills, MI

Bill A.
Runnemede, NJ

Buyer mistake and ZieglerWorld allowed me to exchange with no problem!
Darrin G.
Cedar Falls, IA

I received the replacement pins today along with your note. You are very kind to send three pins to replace the two damaged ones. I appreciate your generous gesture and your prompt action. If there is any other accessories I should need in the future I will come to you first and would definitely recommend your company.
Thank you again,
Pam R.
Delaware, OH

Excellent experience. Fair price. Prompt delivery. I actually was confused about the dimensions of these pucks but seller cleared all confusion courteously.
Michael C.
Louisville, KY

I was confused about the product when it arrived. Within 5- minutes Mr. Ziegler called me back. He listened to my concerns and took care of them immediately. This seller is first class. He works for your trust and business. Totally and definitely well deserved five star.
Kevin C.
Oak Lawn, IL

This is the 2nd time I purchased from them. Great seller!
Michele N.
Jefferson Township, PA 18436-3247

Absolutely the BEST Customer Service hands down! THANK YOU
Kristian B.
Severance, CO
Ebay Review

You're my favorite person in the world! What you created looks great! Thank you for doing that. I appreciate your time.
Katie H
Cedar Rapids, IA

AWESOME. TOP RATED. MY IDOL. YOU ROCK.A++++++++++++++++++++++++++++++
Allen P
Wrentham, MA

ZieglerWorld is the Wienerschnitzel of the Table Shuffleboard World!
Douglas R
Tacoma, WA

AWESOME EBAYER. TOP RATED. MY IDOL. YOU ROCK.A++++++++++++++++++++++++++++++
Scott H
Plainfield, NJ

This place is great! Great customer service!!!
Colin W
Cincinnati, OH

Cool Bowling Pins! Shipped Fast...AAA
Steven C
Salinas CA

Just a quick note to let you know I received the below order today. The order was perfect, packed well, and included everything from the starter kit in addition the the extra case. I really appreciated you checking on the order in advance to ensure it was correct ... very refreshing these days!! In any event, I know where I'll be shopping for my table shuffleboard equipment and accessories from this point forward. Again ... thank you very much and have a great weekend
Russell S.
Lakewood Ranch, FL

Great Item, Great Communication and Fast FREE shipping. Highly Recommended!!
Eduardo M.
Laredo, TX

First bracket damaged in transit, ZieglerWorld replaced the next day. Best bracket that I have ever used.
John S.
Georgetown, TX

Item arrived before the expected date of delivery. They were very prompt in processing my order. Thank you
Frank H.
Bethlehem, PA

Thank you Charlie - Five Star Customer Service
Jerry M
St Louis, Mo

Could not ask for a more prompt delivery of this item. Should I ever need more or have an opportunity to share where to get this product, this company gets my referral and business.
Penny C
Snohomish, WA

Could not be more happy with these pucks! We bought them for tournament play to replace the house pucks, and wow, are these things game changers! There was an odd defect on the chrome base of one of the pucks. I brought this to Ziegler's attention, and they promptly replaced the 1 damaged puck. I will definitely be doing more business with ZieglerWorld in the future!
Ajeet N
Ashland, OR

Actually arrived a week ahead - great job
Doron H
Manahawkin, NJ

Everything went perfectly - the product was what I ordered and was delivered BEFORE the date promised.
CN Fletcher
Suffern, NY

I love this. It will make a perfect gift for my sister that just got a new shuffleboard. I also could not find any like this for a better price on any site.
Kim M
Tacoma, WA

Amazing deal! Great to deal with. Would recommend to a friend!
Keith W
Secaucus, NJ

Fast and accurate. EXCELLENT!!!!!
Ken L
Beverly, MA

Awesome. Fast shipping. Thank you.
Bill D
Utica, KS

Thanks for getting to me so quickly! (3 Days) A+++seller!
Craig N
Eunice, NM

ZieglerWorld is awesome. Shipping was fast and everything well packed . There was a slight misunderstanding with an order that was immediately resolved... no questions asked. Would DEFINITELY do business with them again! Can't go wrong.
Craig A.
Houston, TX

Good item, as described and quick international shipping. Would recommend.
Lovia W.
Chertsey Surrey, United Kingdom

Impressive customer service! Resolved issue immediately with 100% satisfaction.
Bonny K
Rindge NH

Highly recommended. A+++++++
Jeff F.
Johnston IA

Running Tournaments and Leagues Just Became Much Easier!
Robert C.
Pittsburg CA

You did a great job and I appreciate you getting my pucks out the same day! They arrived on Thursday and we enjoyed them at our shop function on Saturday. Thanks again,
Larry M.
D&S Harley-Davidson
Medford, OR

No problems here. Shipping so fast it messed up my hair! A+
Joe P.
Cuba, NY

It’s hard anymore to find good customer service , and I appreciate your rapid response.. Thanks again and good luck with this snowstorm…
Matt G.
Endwell, NY

Super Fast Shipping!!!
Manda S.
Camby, IN

We have received the custom table shuffleboard cover. It's fantastic. The fit is perfect and makes the room look 100% better. Thank you.
John P.
Conshohocken, PA

ZieglerWorld's customer service is awesome. Plus shipping is fast and everything well packed. Would DEFINITELY do business with them any day of the week!
Craig S.
Harmony, PA

Awesome A+++ super fast shipping!! Thanks a lot!
Lankston M.
Lindale, TX

Everything is set up, it worked out perfect! Thank You!!!
Dave B.
Covington, Georgia

We received our table today. It is great the whole family played tonight and had a great time. Thank you for a great shopping experience and for answering all of my questions. Tim C.
Jacksonville, FL

Thank you so much for the wax donation
Brian B.
Veterans Home of California

Love the board thanks, awesome!
David C.
Hebron, MD

Awesome Service! Fast shipping!
Dan D.

Outstanding seller and product. Fast shipping. Thank you.
Vince C.
Saint Charles, IL

Super fast shipping & a great product/price.
A+++ seller
Nathaniel S
Niagara Falls, NY

The customized pucks are amazingly well done! Thanks so much! I will definitely recommend ZieglerWorld to everyone for your outstanding customer service and I personally appreciate it very much!
A very satisfied customer.
Will C
Honolulu, Hawaii

Great customer service. Quick shipping. Well packaged. Very satisfied thank you.
Andrew B
Ontario, Canada

Thanks! When I applied your products the table works great. Could not be more happy. You will be my only shuffleboard store from now on and I will recommend you highly!
Eric G
Marina Del Rey, CA

I have ordered from your company in the past for both the Moose and Eagles clubs that I belong to, and I was very impressed with your excellent service and how fast I received your products.
Sharon H
Fort Plain, NY

I wanted to say Thank You for getting those scoring abacuses in the mail so quickly! They arrived in time for the birthday and my husband was THRILLED to get to use them at his shuffleboard tourney birthday party! I appreciate your excellent customer service and will look to order from your company again in the future. Every shuffleboard needs pucks in the colors of the owner's favorite sport's team, right?
Lisa E
Portland, OR

Thank you for the great customer service. Not always easy to find these days.
Mike H.
Salem, OH

Dana L.
Sleepy Hollow NY

Excellent service, AAA+++
Simon L.
Ontario Canada

All good. And just after the biggest storm in your history, so very impressed.
Tom F.
United Kingdom

Item as described! Worked perfectly! Thank you very much!! Super fast shipping!!
Sheryl P.
Punta Gorda, Florida

AA (not enough plusses) - shipped very fast in spite of hurricane Sandy - ThankYou
William S.
East Amherst NY

Got the sign in the mail today and my husband LOVES it. Thank you guys so much; its perfect!
Chelsea C.
Lewisville, NC 9/8/12

I'm looking forward to trying your new quoits/weights/pucks. I use both spin and straight shots, side and top board release, with a lot of thumb control. It's also a very big plus to be made in USA.
James M.
Landenberg, PA

Awesome. Talk about great customer service!
Cam S.
North Liberty, IA

Thanks so much for your recomendations and the superb products!! This has not only enhanced the appearance of the board, but the performance is unbeatable. I will order products from you in the future!!
John W.
Belpre, OH

NICE! Great items, packaged well, and arrived quickly. Would recommend A+++
Natalie R.
Wichita KS

I will tell all my friends of the fast service.
Don B.
Youngstown, OH

Great company to do business with and quick delivery!
Paul C.
Friendswood, TX

Best eBay experience of my life, no understatement. Amazing seller! A++++
Matt W.
Hoboken, NJ 4/14/12

Excellent, tight billiard rack at a great price! As described. Great seller!:)
Tiffany H.
Mount Hope, WV 4/2/12

Just thought I'd let you know, I got all of the Climatic Adjusters installed and it completely fixed my problem! Finally I can play shuffleboard on this table without cursing every 2 minutes! Thanks Again,
Matt C.
TX 2/9/12

ZieglerWorld wanted to make sure this customer receive the new set of pucks by the SuperBowl - so we sent 2 sets - one via USPS and one via UPS Ground. What did the customer think?

That is great customer service. Thanks a bunch. I will send the other set back. You guys are the best. I will do all my ordering through you and recommend as well. Thanks again. Chris C.
Falls Church, VA 2/2/12

Good evening Charles, just wanted to thank you for the prompt delivery of my pucks, bowling pins and powder. I received it on Monday January 30. Really happy that I received everything prior to my Super Bowl party this Sunday. I will gladly recommend your store if any of my friends need something that you sell. Have a great day.
A really satisfied customer,
Sylvain M.
Canada 1/31/12

Hi Charlie, Just a quick note to confirm that we received the shipment today, thanks for the quick service. Your website helped a lot, as I sorted out what to buy.
Colorado 1/20/12

Thanks for the advice. Apparently you and your company really understand the concept of "Customer Service!" I look forward to continued business with you.
Chris F
Washington, 1/7/12

If you need gameroom supplies look no further, these guys are the best!!!
Ken Z
Kane, PA 12/2011

Thanks for being there to support classic game enthusiasts!
Jim R
Saddlebrook, NJ 12/15/11

Awesome Charlie, thanks for the excellent service. It is very much appreciated!
James H
Canada 12/8/11

Great service, Great plans. Seller is anxious to satisfy.
Steve C
ILL 11/29/11

The guys at our Lodge really love using the shuffleboard table! Thanks for making the purchase so easy and the products so wonderful!!!
Ann Marie N.
North Dakota 11/18/11

You are the best!!!!!!!!!!
Corey V
Florida 11/11/11

"You are a legend!"
Rehab Okinawa
US Military Okinawa, Japan 10/12/11

Thanks for the Great Service - I received my order in 3 days!
Ken F, Michigan 9/14/11

I did get them on Saturday, thank you soo much for getting those out on Wednesday night after I ordered. Super fast delivery, got them to me by the date needed, you guys rock!! Thanks!!
Aimee S. 12/10/10

Thank you for responding so quickly...  I can see you might be one of those "Zappo" type companies...
Donna N  12/10/10

SUPER fast shipping, 40 bucks cheaper than store.
Josh S. Memphis, TN 3/17/2010

WOW! Thank you very much for letting me exchange the pucks to the Triple Crown Pucks! I do believe in Santa Claus now!
Bruce G., California 12/2009

Hi Charlie,

I just wanted to say "Wow," you have given me the best customer service that I have seen in a long time!!!! Even when you had to keep shipping up to Canada you had no problems with getting the product to me pronto.  You should write a book on Customer Service because it would be a best seller.

Thanks again for everything.
Kim Happy in Canada

Dear Mr. Ziegler,
I can not express how much I appreciate your kind offer. I have often heard or read about the generosity of various businesses toward the military community, but this is the first time I (our unit) have been
the recipient. It will be well remembered.
T Sgt. Brian Z., US Military, Europe

Hi Charlie!!
Thanks for the extra effort to help me!
Ted T., Texas

In this day and age when customer service is dimming into bleak darkness, your willingness to do this for me gives me a new beacon of hope. I will spread the word on your company and you also have a customer for life. Best regards,
Dan C., California

Sounds like a plan! Thanks Charlie. I'm a happy customer!! And a repeat for sure. Anytime I need anything for my shuffleboard you're my man.
Pat R., Il

Thanks for all your help!
Arno, Germany

Perfect description, fast response and receipt of product
Aaron, NJ

Perfect description, quick response and receipt of product.
Brad, Colorado

Very fast Shipping, Thank You !!!!!!!!!!!!!!!
Dena, Michigan

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Last Update: January 29, 2021

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