gold star Placing an Order, Returns & Shipping Information gold star

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Our Business Hours are 9 a.m. to 1 p.m. EST Monday to Friday.

We also process orders by online, telephone, or postal mail as follows:

SHIPPING INFORMATION

SHUFFLEBOARDS

Due to the special nature of this product, all sales of Shuffleboard Tables are FINAL. All Shuffleboard Tables sold through or by us are strictly non-returnable unless we express otherwise in writing. If there are quality or warranty issues, we will repair or replace, at our discretion, the affected item.

OUR RETURN/EXCHANGE POLICY

We build long-lasting relationships with our customers and we treat them as we want to be treated. We are not a big, impersonal company- we are a small family owned business! If you ordered the wrong product or the wrong speed wax - we will exchange your product. If you pay for the cost to ship the product back to us - we will exchange the product for a new product and pay for the shipping back to you. If the new product costs more, you must pay the difference and if the product you want is less - we will refund you the difference. We only accept exchanges of unopened cans of wax. We DO NOT charge restocking fees. Any additional questions or comments we would be happy to give you a call. We want to make sure you are completely satisified with you purchase.

If we shipped you the wrong product or if the product is defective:
1) we will pay the shipping costs to have it sent back to us, and
2) we will replace the product and pay for the shipping costs to have it sent back to you. We want to make sure you are completely satisfied with your purchase because we want customers for life!

If after receiving your product you decide you want to return the product which is NOT defective, we will refund you the original purchase price of the product, less the cost we paid for shipping.

Thank you for your trust in our company.

Charlie Ziegler & The ZieglerWorld Team


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Copyright © 1997 - 2017 ZieglerWorld LLC
All Rights Reserved.
Last Update: January 18, 2017

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*FREE SHIPPING: Prices assume U.S. deliveries.
For shipping costs to other locations, please contact us.

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