
The quickest, easiest way to place a secure online credit card order is to click the "add to cart button" next to each product. Click Here for security information.
PayPal accepts all major credit cards. (Note: You do not need a PayPal account to place a credit card order.)
Our Business Hours are 5 p.m. to 10 p.m. EST Monday to Friday, and 9 a.m. to 5 p.m. EST Saturday and Sunday.
We also process orders by fax, telephone, or postal mail as follows:
• Fax Orders - 732-462-5672
• Telephone Questions and Orders - 609-947-7884
• Mail Orders: Zieglerworld LLC,
30 Andover Way,
Trenton, NJ 08610
(Please make checks payable to: Zieglerworld)
HOLIDAY SHIPPING INFORMATION
- All orders ship from our warehouse in Trenton, New Jersey. The only exceptions are Custom Shuffleboard Covers, Scoreboards and Custom Posters which ship directly from the manufactures. Eagle Scoreboards ship directly from Canada. Shipping time for these products is 2 weeks.
- For orders that ship by UPS Ground, your order must be received by 5 p.m. EST on December 17 to receive products by December 24.
- For orders on other products, orders must be received by 5 p.m. EST on December 19th to receive products by December 24.
- We will assemble your order and try to send all your items in the same box.
- The majority of our products ship via United States Postal Service Priority Mail (2-3 day delivery). International shipment usual ship via USPS. When ordering Shuffleboard Maintenance Kits, Liquid Waxes or Sprays - these items must ship via United Parcel Ground Service due to Aerosol/Liquid transportation postal regulations.
- Orders received before 5pm EST are usually shipped by 8am the following morning (Monday-Saturday).
- Prices assume US deliveries. For shipping costs to other locations, please contact us.
Our Return/Exchange Policy is as follows:
If we shipped you the wrong product or if the product is defective: 1) we will pay the shipping costs to have it sent back to us and 2) we will replace the product and pay for the shipping costs to have it sent back to you. We want to make sure you are completely satisfied with your purchase because we want customers for life.
We build long-lasting relationships with our customers and we treat them as we want to be treated. We are not a big, impersonal company- we are a small family owned business! If you order the wrong product or the wrong speed wax - we will exchange your product. If you pay for the cost to ship the product back to us - we will exchange the product for a new product and pay for the shipping back to you. If the new product costs more, you must pay the difference and if the product you want is less - we will refund you the difference. We only accept exchanges of unopened cans of wax. We DO NOT charge restocking fees. Any additional questions or comments we would be happy to give you a call. We want to make sure you are completely satisified with you purchase. Thanks for your trust in our company.